Home |
Find Available Property |
My Booking |
About Us |
Contact Us
|
Terms and Conditions
I. RESPONSIBILITY & LIABILITY:
Allsorts Travel and their partners act only as an intermediate agent for the passengers in regard to their travel arrangements and we regret that they do not take any responsibility for personal injury, loss or damage to property, inconvenience, delays or expenses resulting from matters beyond its control such as, but not limited to, ‘force majeure’. Circumstances amounting to ‘force majeure’ include any event which Allsorts Travel could not, even with all due care, foresee or avoid such as war or threat of war, riot, civil strife, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, governmental action, strikes, defects in vehicles, death and Acts of God and all similar events beyond their control. In these circumstances passengers will not be entitled to compensation.
II. RATES:
All our rates are quoted in UK Pounds; they include all local taxes (except for car rentals) . Rates and season dates are subject to change. Allsorts Travel reserves the right to pass on any increases in Local, State or Federal taxes at any time. All hotel rates are based on per room per night unless stated otherwise and are based on run-of-house using existing bedding. Rates apply to individual FIT bookings based on single, double, triple and quadruple accommodations only. (Most standard rooms feature two double beds). Group rates are available upon request. Up to 2 children under the ages indicated for each hotel will stay free if sharing the same room and existing bedding with two full-paying adults. All crib and rollaway charges are set by the hotel. Requests for these may be made at the time of booking and must be paid directly to the hotel by the clients.
III. PAYMENT:
Full payment will be due in the Allsorts Travel office no later than 12 WEEKS prior to passenger(s) arrival, unless special credit conditions have been established. Payment not made in full by the required date will result in automatic cancellation. Payments will only be accepted in UK POUNDS by CREDITCARD OR CHEQUE.
V. RESERVATIONS:
Special Requests must be made at the time of booking. Such requests do not form part of the contract between us and are not guaranteed. Note:, If any passenger has any medical problem or disability which may affect their arrangements it is the responsibility of the PASSENGER to inform Allsorts Travel in writing before confirming the booking so that WE can advise as to the suitability of the chosen arrangements.NO animals of any kind will be accepted in any of our homes unless pre-arranged. A non-refundable deposit ($TBA) will be taken upon arrival for cleaning. If any guest is found to have an animal with them without prior permission they will be asked to vacate the home and Allsorts Travel will not be responsible for finding alternative accommodation.
ALL our homes are non-smoking homes. Guests are allowed to smoke on the patio/pool area only and will be charged for a deep clean if it is found that they have been smoking within the home.
If Allsorts Travel or the Supplier of the service in question reasonably feel unable to properly accommodate the particular needs of the person concerned Allsorts Travel reserve the right to decline the reservation or, if full details are not given at the time of the booking, cancel when we become aware of these details. After confirmation, depending on time and date of arrival, number of changes, part cancellation of services, any extra costs will be communicated instantly.
VI. CANCELLATIONS / REFUNDS:
All cancellations should be emailed to cancellations@allsortstravel.com. As a general rule, Cancellations will result in total loss of deposit. Please be advised we strongly recommend you take out travel insurance, Once your final balance has been paid we do not offer a refund on any cancelations.
VII. VOUCHERS:
All accommodation vouchers are to be issued by Allsorts Travel and will include the following information:Number of adults and children
Exact description of services to be provided
Supplier’s address and telephone number
Supplier’s confirmation
Vouchers will be sent to you once your final balance has been paid.
VIII. ASSISTANCE:
As all our USA business worldwide is centralized in one office in Orlando, Florida, we can easily provide any assistance your clients may need while on vacation. We have multilingual staff permanently available. In case of any need for assistance, passengers may contact our Central Office on tel (407) 351-2537 or fax (407) 363-1041. The office hours are Monday through Friday 8.00am - 5.30pm Eastern Standard Time and Saturday from 9.00am to 2.00pm. We also have a Manager on Duty 24 hours per day on free phone 1-888-866-6731.
IX. COMPLAINTS- Passengers in private homes with pools:
If passengers have a problem or complaint in resort they must report it immediately to our partner's Service Center so that we are given the opportunity to resolve the problem on the spot. However, if the complaint is not resolved to the passengers’ satisfaction whilst in resort then a copy of the letter from the lead passenger should be forwarded to our Customer Service Department within 28 days of the passengers’ return to their home country. We will not accept liability for any complaint not reported to the Service Center if such a complaint could have been resolved had it been reported, nor for any complaint received outside the 28 day period. If passengers are unhappy with their choice of accommodation on arrival in resort, our fully trained staff will endeavour to offer a suitable alternative within 24 hours of their arrival, subject to availability. Any additional costs will be payable by the passengers in resort.
We want all our guests to have an enjoyable holiday, but it must be remembered that they are responsible for their actions and the effect they may have on others. They must take reasonable care of the accommodation and take precautions for their own safety. If we (or another person in authority) believe their actions could upset others or put them in danger, or damage property, we may end their stay in the accommodation that we have provided. This could mean that they are prevented from using their accommodation or using the transport we have arranged. If this happens we will not pay compensation or meet any expenses the passengers suffer as a result.
X. CHANGES FOR REASONS BEYOND OUR CONTROL:
Some changes are necessary because of unusual and unforeseeable circumstances which neither we nor our supplies could avoid, even with due care. Building Work and noise are unavoidable as the demand for new accommodation increases. It is the case that some resort areas featured on the website are still being developed and therefore there is a possibility of building work or construction work, which may be carried out by local authorities or private developers. Many of our private homes are also situated in residential areas and work may begin on a neighboring property over which we have no control, nor are we given prior notice. However, we will always do our best to inform clients of the facts in advance, but if this is not possible please accept our apologies.
Home | Contact Us | Terms & Conditions | Directory | Link exchange
Worldwide Vacation Rentals | Florida Villa Rentals | Spanish Villa Rentals | Brittany Home Rentals | French Gite Rentals
2008 Built House For Sale,Brittany, France | La Maison Brandon Holiday / Vacation Home Rental in Brittany, France
Copyright 2007-2008 Allsorts Travel (BH) Limited, registered in England and Wales no. 06620138 ( 8 / 0.11034321785)